DoubleTree Suites by Hilton Naples

The Hilton Naples is a very pristine property to stay at if you are in the area. The staff was amazing and went above and beyond. The on-site restaurant had a scrumptious breakfast with a plethora of items on the menu. The outdoor pool and hot tub were heated and very well taken care of. Plenty of restaurants and shops within the area as well. would definitely recommend staying here.

Enjoyable stay - quiet, clean, and the beach shuttle was a nice touch. Heated pool and hot tub were great as were friendly and attentive staff. My only complaint is that they have a lot of events which can fill up the parking lot, leaving no space for guests to park. Overall, would highly recommend.

One of the worst hotel I have ever stayed in! They offer complimentary valet parking but no attendant. They offer bell service, no bell person. I asked for a cart, they said only bell service…well Im not waiting for the bell person! Lobby is nice but that is about it. Rooms need serious Reno! The TV had a black line going down the screen so couldn’t watch tv. The toilet handle was loose. The shower curtain was the plastic hookless one. Website states complimentary breakfast for members, they said no when I asked. I showed them the website, and all she could say was “I will let the manager know.” No complimentary coffee in the lobby either. I will never stay here again! So many other hotels on this road that offer so much more.

Probably wouldn’t stay here again. The door to my room didn’t close tightly so any change in air pressure in the hall or my room would shake the door and it sounded like someone was constantly trying to break in. I could also hear the hallway pretty easily. The towels are hard and crusty, shower curtain gets soaked each time, but if you can ignore that the shower is pretty nice. Toilet paper is cheap. The bed was comfy. Coffee selection was minimal, and the light was flickering. The coffee machine they provide (with the cups they provide) fills the cup to the brim, no room for milk or anything. I couldn’t even remove the cup without spilling it. I was staying here with two buddies on a work trip and we all had differing experiences with our rooms heat/cooling. One room was freezing and couldn’t warm up, another couldn’t cool down/wouldn’t stay cool. Now probably the biggest grievance I have with this hotel is that they have no complementary breakfast - I mean what hotel anywhere doesn’t offer breakfast!?! The only redeeming quality of this hotel is Shula’s Steak House

For the life of me, I have no clue how this property gets such excellent reviews. I’m a Hilton diamond member and this is by far THE worse Hilton I’ve ever stayed at! We stayed for one night as we had a meeting the next morning. The property needs a renovation. Hallways and rooms feel like an outdated, cheap motel. Our room was filthy. The curtains had brown stains on them and it wasn’t ‘rust’. The carpet was dirty. The bed was uncomfortable given the mattress was so old and heavily dented. We went to Shula’s bar for a drink. The stools are literally falling apart. I would never recommend this hotel to anyone!