Hawks Cay Resort Rooms Avg $324/Night

This place is amazing! Everyone on staff is super friendly & helpful. They were at capacity (peak season) when we were there & the staff was still very accommodating. It’s a great place for families as there are many activities for children all day long. We were able to enjoy the adult only pool as well as the family pool & lagoon. The dolphin experience is on site & very accessible. So fun to see the dolphin interacting with the guests & trainers! I highly recommend Hawk Cay!

Experience was great. The resort is very peaceful. We stayed in a villa which was perfect for two young families. Plenty of activities to do on property and the shuttle to get around was great. After checking in, we received a text and were able to use that text chain for all requests/questions throughout our stay. Some things on property were dated (the kids pirate ship play ground and villa couches). Lobby breakfast felt microwaved, but poolside food and drinks were good.

I recently had the pleasure of staying at Hawks Cay Resort, and it was truly an unforgettable experience. From the stunning waterfront views to the relaxing atmosphere, everything about the resort was top-notch. One of the highlights of my stay was the amazing service at the Tiki Bar. Jacob and Umut, the talented bartenders, really made the experience special. They were both friendly, attentive, and full of energy, ensuring that every drink was perfectly made and that every guest felt welcome. Whether it was a refreshing cocktail or a chilled beer, they had a knack for making it just right. Their warmth and professionalism definitely elevated my time at the resort. The resort itself is a beautiful blend of relaxation and adventure. The pools are gorgeous, the rooms are spacious and comfortable, and there’s so much to do, whether you want to enjoy a water sport or simply unwind by the beach. I can't recommend Hawks Cay Resort enough, especially if you're looking for a laid-back, yet luxurious vacation experience. And, of course, if you find yourself at the Tiki Bar, be sure to say hi to Jacob and Umut — they’ll make sure your time there is as enjoyable as possible!

This was my second visit, and my first was 10+ years ago. My impression this time is the same as my first: it's nice, but not as nice as the price might suggest. It's a gorgeous spot, no doubt. The grounds are well kept and the staff are nice. The newly opened Salt+Ash is an amazing restaurant that out classes the resort itself. It would be worth a day pass (if they offer it) just to experience that food and service. But even 10 years ago the resort itself seemed a little disorganized and not quite up to the 5-star standard. Construction quality is evidently sub-par in some areas, though the rooms are comfortable and well equipped. The bathroom sliding door - always a terrible design choice - was very difficult to open or close because it has not been maintained well enough to prevent that. Several of my associates said the same was true in their rooms. Also, it was difficult to get lunch if you didn't have at least 30 minutes to wait for the overpriced but average food offered. Maybe the presence of such an amazing restaurant on the property will make the whole place raise their standards. Still, with the location and positives, I can only take away one star.

We recently stayed at Sunset Villa 5015 and unfortunately, the experience didn’t quite live up to expectations. While the location of the resort is fantastic — right in the middle of the Keys, making day trips to both Key West and Key Largo easy — and the pools were a definite highlight, the condition and cleanliness of our villa left a lot to be desired. Upon arrival, both bathrooms showed signs of prior use — including hairs on the soap, in the shower, and around the toilet. It gave the impression that the villa had not been thoroughly cleaned before we checked in. Additionally, the check-in process itself was a bit confusing, as we were told we weren’t expected until the following day, despite having booked 3/31 to 4/6. While this was resolved, it felt like we were placed in a villa that may not have been fully prepared for guests. The most frustrating issue was the bed in the master bedroom. It was very squeaky and uncomfortable, and appeared to have been repaired multiple times in the past. It really impacted the comfort of our stay, and left us wondering why such an important issue hadn’t been fully resolved. Throughout the villa, there were also several minor maintenance issues — loose door handles, towel holders falling off, and other small things that added up to a general sense of poor upkeep. It didn’t feel like the level of attention you’d expect from a resort in this price range. Service-wise, we didn’t have any negative experiences, but most interactions felt a bit impersonal or rushed. That said, we did appreciate the friendly ladies at the coffee counter, the attentive poolside staff, and how quickly housekeeping responded with towels when requested. Overall, there are definitely some bright spots here — the pools, the location, and a few standout staff members — but our villa didn’t meet the standards we were hoping for, and we left feeling somewhat disappointed.